Dynamics 365 Customer Voice
Understand your customers to build better experiences
Collect, analyze, and track real-time feedback in an easy-to-use, scalable feedback management solution.
Features
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Capture feedback immediately across channels with personalized surveys to continuously track customers’ perceptions of your services and products.
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Surface customer sentiment, trends, and the metrics that matter to your business to ensure a complete understanding of your customers.
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Connect with your customers in the moments that matter with predictive insights, automatic alerts, and customized workflows